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In computing, a user agent is any software, acting on behalf of a user, which "retrieves, renders and facilitates end-user interaction with Web content". A user agent is therefore a special kind of software agent.
Some prominent examples of user agents are web browsers and email readers. Often, a user agent acts as the client in a client–server system. In some contexts, such as within the Session Initiation Protocol (SIP), the term user agent refers to both end points of a communications session.